Welcome to Mack & Ro Illustrations! I make custom watercolor and ink portraits. Please read instructions carefully before placing order!


Payment is required at the time of purchase. Please have photo ready to go when you place your order.


All orders are shipped via USPS.
Custom portraits and landmarks ship within 4-5 weeks of order and receiving photo.
All other people orders ship within 2-3 business days.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Portraits are not returnable, but if you are not happy for any reason, please reach out and let me know right away so we can find a way to fix things!


Original work (custom portraits and landmarks) are for personal use only and are not to be reprinted. Please contact me directly for custom art to be used for business purposes (logos, websites, etc.).

Legal imprint